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FAQ

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Organic refers to the process in which a crop is cultivated. Organic methods are derived from living matter and refrain from the use of chemical fertilizers, pesticides, GMOs, irradiation, industrial solvents, and other artificial inputs. TGOD's organic process recycles resources, promotes ecological balance, conserves biodiversity, and ultimately produces a safer end-product.
TGOD is a consumer oriented business and truly believes that cultivating organically is the best way to provide consumers with the safe, high-quality, products they deserve.
TGOD is certified organic by Pro-Cert. Pro-Cert is one of North America’s most recognized organic certification bodies.
Yes, all of the products offered by TGOD are certified organic. We take pride in being the only Licensed Producer in Canada to offer an entire portfolio of certified organic products.
No, not all cannabis is organic. As a matter of fact, the majority of cannabis cultivated in Canada is not organic. There are only 3 certified-organic Licensed Producers in Canada.
Cannabinoids are the active compounds found within cannabis. The two most commonly discussed cannabinoids are THC and CBD, due to the fact that they are found in relatively high concentrations in the plant. THC is the main active ingredient within cannabis. It is the compound that is attributed to producing the majority of the psychoactive effects of cannabis. CBD is the second most prominent compound within cannabis. CBD is a non-psychoactive cannabinoid and has many therapeutic effects.
Anecdotally, Indica is most commonly associated with pain-relief and sedation, whereas Sativa is often described as providing a mentally stimulating effect; hybrids are thought to have a combination of traits from both Indica and Sativa strains. CBD strains, on the other hand, are typically non-intoxicating. They are commonly used to relieve pain and inflammation, and as an anticonvulsant.
Cannabinoids are the active compounds found within cannabis. Over 100 cannabinoid compounds have been isolated within the cannabis plant. The two most commonly discussed cannabinoids are THC and CBD.
Cannabis oils should never be smoked or vaporized as these oils are made with organic olive oil.
TGOD suggests exercising caution while using medical cannabis. Combining cannabis and alcohol is not recommended.
TGOD produces cannabis extracts using supercritical fluid CO2 extraction technology. We include a decarboxylation step in our process, which involves heating the cannabis above 120 degrees Celsius, to ensure that the medicinal compounds contained in our cannabis oils are biologically active.
Decarboxylation is the process of applying heat to the dried cannabis, which activates cannabinoids in the plant.
A carrier oil is a neutral base oil used to make our cannabis oils easier to dose and easier for our bodies to absorb.
Terpenes are the aromatic compounds that give each strain of cannabis its unique flavour and scent. These compounds are found throughout the natural world, which is why certain strains may have familiar notes of citrus, pine, pepper, or hops. Our terpene profiles are determined through lab testing, and show the amounts of some of the key terpenes present in the strain.
Medical cannabis should be stored in a cool, dark location for optimal results. Health Canada states “the ideal storage temperature for the finished dried cannabis product is 2 °C to 6 °C.
You can create an account by clicking on the Login/Register link at the top right of TGOD's website. Under the 'Get Started' menu, fill out the necessary fields, agree to the terms, and you're on your way.
For merchandise purchases, you can change your account information by signing in under the Login/Register option on the top right of our website. However, for updates to your account related to cannabis product purchases or your patient prescription, please contact customercare@tgod.ca
No, your information will never be used beyond as outlined in our Privacy Policy and Terms and Conditions documents.
For merchandise purchases, you can change your account information by signing in under the Login/Register option on the top right of our website. However, for updates to your account related to cannabis product purchases or your patient prescription, please contact customercare@tgod.ca
At this time, due to regulations, you are unable to pick up an order at our location.
If you have a medical marijuana prescription, the CRA allows you to claim money spent on marijuana as a medical expense. To qualify, you must have a receipt, and the purchase must be made from a legal and licensed facility.
Cannabis product orders can take between 2-3 business days to arrive. For all other merchandise purchases, please allow up to 6-8 weeks for product delivery. If you have any questions on your order, contact customercare@tgod.ca
Parcels with Canada Post and Purolator require a signature upon delivery. If no one is home to receive the parcel, a notice will be left that indicates the location of your local Purolator or Canada Post depot. Merchandise orders do not require a signature.
TGOD charges the sales tax and PST based on the province you are ordering from.
TGOD uses Canada Post and Purolator. Canada-wide shipping is $5.00 through Canada Post and $10.00 through Purolator.
No, TGOD is unable to do business within the United States because cannabis is federally illegal in the United States.
TGOD offers a referral service for those who don't have a prescribing doctor. We are pleased to have a wide range of certified partners to connect you with.
The medical document does have to be an original, but TGOD has the ability to receive original medical documents through our FAX 1-800-526-2821. Your physician can submit your signed medical document for you directly.
Medical insurance plans typically do not cover medical cannabis in Canada. In certain cases it can be claimed with Veterans Affairs or as a health deduction from personal income tax. Speak to your doctor or insurance provider for more details.
Yes, you can be registered with more than one licensed producer at a time, as long as you are not providing the same original Medical Document to both.
Due to Health Canada regulations, we cannot give your original medical document back to you once you have become a registered customer with TGOD. We will gladly transfer your medical document to another Licensed Producer of your choice.
Register online by following the quick steps here or print off the paper documents and have your physician submit them via FAX or Mail to TGOD.

Download Medical Forms
No, TGOD does not charge a cancellation fee for switching LPs.
We are proud to offer a Patient Financial Assistance Program to our patients who require financial assistance to purchase their medicine. More information can be found here.
Financial Assistance
TGOD is proud to support our Veterans by working with their insurance provider, Medavie Blue Cross. We assist our patients by submitting paperwork to Medavie Blue Cross.
The process is very simple. We need your medical document (prescription) which shows your medical diagnosis from your prescriber, your K Number, along with your completed TGOD registration form. Once we have all that information, we will apply on your behalf to the insurance company. The process generally takes 4-6 weeks for approval and processing by Medavie Blue Cross.
We are happy to help you move your prescription to TGOD. The first step is for you to request the transfer of your medical document (prescription) from your current LP to TGOD, provide us with your K Number and complete the TGOD registration form. If the diagnosis is not included on the medical document, we will reach out to your prescriber for any additional information required.
Once you are approved, our program will bill the costs of TGOD products directly to Medavie Blue Cross so you will not have to pay upfront. Any balance that is not covered by Medavie will be offset by our TGOD Financial Assistance Program for approved patients.
Veterans that have not yet been approved by Medavie Blue Cross for medical cannabis coverage are eligible for the TGOD Financial Assistance as a First Responder which provides you with a 15% discount on your medication. To apply, please complete this form. At this time, we do not have a Pre-VAC coverage program, however as soon as we receive your approval from Blue Cross, you will qualify for the full coverage provided by our Veteran Service Program.
Financial Assistance
Please call our customer care team to place your order at 1-866-603-TGOD
The Access to Cannabis for Medical Purposes Regulations (ACMPR) was a set of regulations put forth by Health Canada to give qualified patients access to safe, high-quality, medical cannabis. Under these regulations, patients are required to obtain a medical document from their physician, which acts as a prescription. As of October 17, 2018, the ACMPR has been replaced by the Cannabis Act.
Bill C-45, The Cannabis Act, creates a legal and regulatory framework for controlling the production, distribution, sale and possession of cannabis in Canada. This framework was informed by the recommendations of the Task Force on Cannabis Legalization and Regulation.
Under the Access to Cannabis for Medical Purposes Regulations (ACMPR), an individual can carry a maximum of 150 grams of dried marijuana, or 30 times their daily authorized amount at any one time, whichever is less. Recreational consumers can posses up to 30 grams of dried legal cannabis or equivalent in non-dried form in public.
If required to prove that you are in legal possession of medical marijuana, you can show either your glass jar label on the package that you receive, or the TGOD Client and Order Details Document that accompanies it.
Adults who are 18 or 19 years of age or older, depending on province, will legally be able to grow up to four cannabis plants per household for personal use, from licensed seeds or seedlings from licensed suppliers. TGOD is currently not offering any clones or seeds for sale.
According to Transport Canada, passengers will be permitted to have a legal amount of cannabis, which is 30 grams, in either their carry on or checked bag, if they are flying to a domestic destination. It is illegal to travel outside of Canada with cannabis.
The Cannabis Act clearly states that driving while under the influence of marijuana is illegal.
All of TGOD's products are cultivated to the highest standards of organic cultivation and are rigorously tested by accredited, Health Canada qualified, 3rd party labs.
No, TGOD does not irradiate any of its products. The use of irradiation does not comply with organic standards.
TGOD does not use any synthetic pesticides or fertilizers. Instead, we use organic methods to control pests, such as Integrated Pest Control Management. This method uses beneficial bugs to protect our crops from invasive pests.
TGOD prides itself on being an industry leader in sustainability through all aspects of our business. We chose to use glass as our packaging material based on its superior functionality and eco-friendliness.
The Green Organic Dutchman is publicly traded on the Toronto Stock Exchange (TSX) under the ticker symbol "TGOD". If you're looking to invest, talk with your broker or get in touch with our investor relations team at info@tgod.ca.
All of TGOD's press releases are available through our investor page on our website, TGOD.ca, and on Sedar.com.
Canaccord is currently analyzing our Company and has released a 40-page research report reviewing our entire business. You can obtain a copy of this report from your broker. Canaccord has rated TGOD a speculative buy. We anticipate other research analysts will cover us in the future.
Both the Ancaster and Valleyfield sites are on track to meet the expected production ramp-up dates that were set during the project planning phase.
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